• freedom_banner_summersale


Click the Question to view the Answer.
If you cannot find your question here, please call 1-866-620-0453 and choose option 3.

Q. What is Waterless?

Definition borrowed from Wikipedia.com A. A technique used to wash a vehicle without the use of water (also called a waterless car wash). This technique uses a product that contains many different ingredients, including wetting agents , lubricants and protectants. The detergents and wetting agents in the product combine to soften and emulsify surface grime, while a specific blend of fluids and lubricants attach a microscopic layer of protectant to the surface. The protectant is often an extremely rare (and expensive) substance which provides a bonded layer of protection against any remaining abrasive not broken down by the detergents and wetting agents. The protectant often contains extensive cross linked polymers , which make it extremely effective as a car wax or glaze . The product often contains a complex mixture of cleaning elements along with the glaze ingredients. With proper application, the product lifts dirt from the vehicle by emulsification. The product surrounds dirt molecules, lifting them from the paint surface, before you start to wipe. At the same time, the application process initiates the cross chain polymer linking process that results in an extremely shiny, highly protective glaze finish. All this happens very rapidly due to the balance of ingredients within the product itself. The application process does not involve high pressure nor extensive rubbing. The application process also does not require “soaking” – using a high volume of product. When used in compliance with its “directions for use,” the vehicle will shine and water will bead on it. Freedom Waterless Car Wash has been designed as a high-end car-care product for use on any car, truck, bike, boat or plane. It is made with the finest ingredients available. Our waterless car wash product s allows you the ability to clean without using soaps, buckets and water hoses. All you need is two towels and a bottle of our product.

Q. Why go waterless?

There are many reasons why using a “waterless car wash” product to clean your car, boat, motorcycle and RV is a good idea. Here are a few here:
    1. Save Water: According to the EPA, the average person will waste 116 gallons of water while cleaning their car in their driveway. The average stand-alone “car wash” will use over 40 gallons of water per car. This is a lot of soapy grey/ contaminated water going down the storm drain and into the environment. It only takes 2-4 ounces of the Freedom Waterless Car Wash product to clean the average size car. The soiled towels are cleaned in the washing machine and only take a few ounces of soap & water per towel.
    2. Save Time: Cleaning your car in your driveway or at the car wash with water takes a lot of time. To Drive to, wait in line, wash and dry will range from 30-60 minutes. Using Freedom Waterless Car Wash, you don’t have to wait in line or drive somewhere to clean it. It can be easily cleaned virtually anywhere/ any time. It is fast. Just spray on, rub in and wipe off. The first time you use it, you will probably use too much product and it may take you 20-40 minutes. After your first couple of uses, it will go faster. You will also notice the surface will be super slick and the anti-static properties will bounce the dirt off for weeks. This means you will clean your car less times per month and your car will great at all times. Touch up is very easy and even quicker.
    3. Saves Effort: Freedom Waterless Car Wash products are very easy to use. Yes, easy on and easy off, resulting in a brilliant velvety shine. It requires no heavy buffing to wear your arm out.
    4. Value: In the summer of 2009, we returned to a 32 ounce bottle from the old 24 ounce bottle. We gave our customers 8 ounces more cleaning product and did not raise the price. You can easily clean 5-10 vehicles with one 32 oz bottle.
    5. Keep the value of your vehicle: These days cars cost are much more than ever and the economic downturn has forced people to keep for a longer period of time. It is our opinion that if you take good care of your car and clean and polish it regularly, you will have a higher resale value than if you let it go or run it through the “car wash” regularly.
Look at the photo below. Results like that is why you should go waterless.

Q. What products are in concentrate?

Freedom One, Original Formula and Complete Clean.

Q. What is the concentrate mixing ratio?

1 part water to 9 parts product

Q. How do you know when to use water to rinse – when there is visible sand or grit on the surface that can scratch the paint?

You can use a little water to rinse away and then follow up with the waterless wash that can be used on wet surfaces. The normal caked dust/ dirt can be dissolved with the freedom washes.

Q. Which wash is used for newer paint?

Freedom One

Q. Which product is used for older paint with scratches?

Original Formula has double the wax and a light abrasive that works well to not only wash but wax the car bringing back the shine that has been lost from age and wear.

Q. Can the washes clean the windows?

Yes both washes work great on the windows.

Q. What is complete clean?

Complete clean is used as an all purpose cleaner for the exterior and interior as well as carpets. The concentrated version of the cleaner can be used as high performance carpet / stain remover. Complete clean can remove hard to get off grime wax and tar it also works well as engine and undercarriage cleaner.

Q. Can the washes be used on all surfaces?

Yes the washes work well on all hard surfaces interior and exterior.

Q. How do you keep the wash from evaporating in the sun?

You will get the towel wet with the product so the towel is saturated with the product. You will want to try to do the washing in the shade and do smaller sections. Spraying too much will waste the product. Remember you will always use too much in the beginning.

Q. How do you wash the vehicle using Freedom Products?

Spray tires first with tire shine. Wet the towel for washing and then spray small area starting with the top of the vehicle. Go around the entire top of the vehicle then work down. Wipe away the areas with the dry towel using a circular buffing motion. Last wipe away the dirt from the rim of the tire. Then check the car for any spots that have been missed.

Q. How do you become a dealer in the US?

Sign up for more info on the dealer link on the site or call Freedom and ask for more info. To be a dealer the minimum order is $1000.

Q. How do you clean the interior of the car?

You can use both washes as well as the leather cleaner and complete clean for hard to get off marks and grime. Complete clean concentrate works great on hard to get out stains on cloth and carpet. Always do a test spot to make sure the complete clean doesn’t harm your interior.

Q. What shipping method is used?

UPS is our main shipping method for larger orders we use truck companies always using the cheaper option possible.

Q. How do you get bugs, grime and tar off the vehicle surface?

Complete clean concentrate works well for getting bugs and tar off. The Original Formula and some strength and time will work as well.

Q. How do I see a demo of how to wash using Freedom?

The Freedom Webpage has multiple demos that show you exactly how to wash and clean the car using Freedom.

Q. How do I pay?

You pay by placing an order directly on the website or you can call and place and order over the phone with a Freedom Rep. You also can have a card that is saved in the Freedom System you can simply send an email to your personal Freedom rep with your order and a confirmation e mail will be sent as well as a receipt to your e mail.

Q. How long will the car stay clean?

The car will stay clean for 2 weeks or more. The washes actually repel the dirt away from the car this dust can simply be wiped away with a suck wiping using the microfiber towel.

Q. How do I track my package?

Tracking numbers are sent to your email provided to by you. The tracking can be checked on the UPS website www.ups.com . Put the tracking number in the box to the left and then press submit.

Q. How long does it take to shop online order and dealer orders?

Online orders take about 1 business week to ship depending on the time of the year. We do not process orders on the weekends due to being closed. The dealer orders take on average no more than 2 business weeks most of the time it takes only 1 business week.

Q. How do you clean the microfiber towels?

Wash in the washing machine with regular detergent without fabric softener. Hang dry – avoid putting in the dryer.

Eco Green Auto Clean, LLC
2801 El Camino Real,
Redwood City, CA 94061 USA


Customer Service